How can I contact customer service?

We are available 8AM-4PM PST Monday-Friday (excluding holidays). You can contact our customer service team in various ways:

• Submit a request to us via email by clicking here.   
• Live chat/message with a dedicated Hero Support Agent here. Click on icon in lower right hand corner to initiate live chat during business hours.

  Note: The live chat/messaging button appears at the bottom right corner on many pages on the website.